Furious Boxing Day shoppers slam major retailer after its online shop crashes

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BOXING day shoppers have slammed a major retailer after its online shop crashed when its sale went live.

Fans of Lush were left disappointed after they failed to secure their items to checkout this morning.


Lush customers were left furious earlier this morningCredit: Avalon.red

In response to the launch of Lush’s Boxing Day sale online, angry shoppers vented their frustrations on Facebook.

One online shopper posted on the Extreme Couponing and Bargains UK Facebook group and said: “Been on since 9am and can’t get a thing through my basket.

“My husband is now in the line for our local branch with specific instructions on what to get.”

Other also complained that they’d added items to their basket and then got to the online checkout to find that they had disappeared.

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Another shopper said: “It’s just pain when you think you’ve got a basket full but when you go to pay it says – oops nothing in basket.”

“It literally took me four attempts to checkout. The website is painful,” said another unhappy shopper.

But some customers weren’t impacted by the glitch and were able to successfully purchase what they were after.

And one happy shopper said: “Just managed to get over £150 worth for half price.”

Another responded directly and said: “There’s still lots available, it’s just that the pages take forever to update.

If you click into the item add and then go back I found that it then adds them into the basket.”

Lush launched its 50% off sale online and in-store today.

The sale has reduced the price of 119 popular items by half.

Customers can get great deals on bath bombs, shower gels, fragrances and more.

We checked Lush’s website to see what was still available but the website showed us that all items were unavailable.

It remains unclear as to whether this is because the items have sold out or if there is still a website glitch which affected customers earlier this morning.

We’ve contacted Lush to find out what’s happening.

If you’re thinking of visiting your local Lush store, you can check its opening times on the retailer’s website.

It comes as millions of shoppers are flocking to the high street to get their hands on discounted fashion, tech, homeware and more.

But shoppers heading out for the sales face chaos as strikes wreak havoc across the country.

Post-Christmas sales can be a great time to bag some end-of-year bargains and most shops take part.

If you’re just looking to take advantage of some major savings, there are lots to choose from.

Remember to write a list in advance, and always compare prices ahead of the sale to ensure you get your coveted items for the very best price.

And just because something is on offer, or is part of a sale, it doesn’t always mean it’s a good deal.

There are plenty of comparison websites out there that’ll check prices for you – so don’t be left paying more than you have to.

Most of them work by comparing the prices across hundreds of retailers.

And if you are shopping online, just remember to factor in delivery costs on top of the price of your item.

We’ve also rounded up the best festive bargains from retailers including Amazon, Argos, Boots, Currys and John Lewis.

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